What payment options does Via.com accept?
Currently we accept payments using Debit /Credit Cards(Master/Visa/JCB),Internet Banking(BCA Klikpay,Mandiri Clickpay,CIMB Clicks) and ATM.
How do I know that my credit card information is safe on your site?
Via.com is a VeriSign Secure Site. Any information you enter when transacting on Via.com is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional information disclosure to third parties.
What Is the Card Verification Number (CVV) on my credit card?
The Security Code is an important new security feature established by credit card companies in an attempt to further reduce the risk of Internet fraud. This number never appears on sales receipts or billing statements and it is only found on the card itself. The cardholder is required to enter the code number at the time of the transaction to verify that the card is in their possession.
Where is the Card Verification Number (CVV) located on my credit card?
Visa/MasterCard: Three-digit code after the last four digits of your credit card number on the back of the card within the signature field. American Express: Four-digit number on the front of the card on the right hand side above the card number.
Under what name will my purchase be charged on the credit/debit card statement?
Your purchase will be charged under Pt Adya Tours(Via.com)
Why did my booking get aborted?
This happens when incorrect/incomplete payment details has been entered during the payment process.We request you to please verify the payment details and retry the booking.
What happens if payment has been deducted from my account/Card but thereafter the booking was aborted?
If payment has been deducted from your account/Card and the booking was aborted we would automatically refund the full amount and same would reflect in your account/card statement within 7 working days.
Can i make the payment through Bank Transfer ?
Yes, you can also transfer the payment to our below Bank account. Once the payment is transferred we request you to mail us the proof of payment to firstname.lastname@example.org along with the Via.com reference number.
Account Holder Name
KCP Jkt Sarinah
Is there any Payment Fee if I book through Via.com?
No,Via.com does not charge any payment fee or booking fee for any transaction.
I had selected ATM for payment mode and realised the time limit has expired. Can i still make the payment?
No, the payment would not be accepted in the ATM machine once the timelimit is expired. We request you retry the booking and follow the same procedure.